This Privacy Policy explains how Dantes (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website dantes.hr or purchase our products. We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws of the Republic of Croatia.

 

Data Controller

DANTE`S, OBRT ZA PROIZVODNJU, TRGOVINU I USLUGE,
vl. ZAVIŠA ŽEŽELIĆ

Branka Laginje 33a

Matulji, Croatia

MB: 98189620
info@dantes.hr

 

Personal Data We Collect

We only collect data necessary for processing orders, delivering products, and providing customer support.

Data you provide during checkout:

  • Full name
  • Billing and/or shipping address
  • Email address
  • Phone number
  • Order details (products, amounts, payment method)

Automatically collected data:

  • IP address
  • Browser and device information
  • Cookies
  • Website usage statistics

Payment data:

  • Card payments are processed by Stripe. We do not store or have access to your card number, CVC, or expiration date. Stripe processes this information securely in accordance with PCI‑DSS standards.
  • For bank transfer payments, we only receive the information you provide when completing the transfer.

 

Purpose of Data Processing

We process your data for the following purposes:

  • Processing and delivering orders
  • Issuing invoices
  • Customer communication
  • Handling complaints and returns
  • Preventing fraud and abuse
  • Improving website functionality and user experience

 

Legal Basis for Processing

  • Contract performance (order processing)
  • Legal obligation (accounting and tax compliance)
  • Legitimate interest (security, fraud prevention)
  • Consent (newsletter or marketing, if applicable)

 

Sharing of Personal Data

We share your data only with trusted partners necessary for operating our online store:

  • Stripe Payments – card payment processing
  • Delivery services – order delivery
  • Accounting service – legal compliance
  • IT/hosting providers – website maintenance

We do not sell or share your data with third parties for marketing purposes.

 

Cookies

We use essential and analytical cookies to ensure proper website functionality and improve user experience. You can manage cookie settings through your browser.

 

Data Security

Your data is stored on secure servers with appropriate technical and organizational protection measures. Stripe is certified to PCI‑DSS Level 1, the highest security standard for payment processing.

 

Data Retention

  • Order and invoice data: 10 years (legal requirement)
  • Customer accounts: until deletion
  • Newsletter data: until consent is withdrawn
  • Technical logs: up to 12 months

 

Your Rights

You have the right to:

  • access your data
  • request correction
  • request deletion
  • restrict processing
  • data portability
  • object to processing
  • withdraw consent at any time

To exercise your rights, contact us at: info@dantes.hr

 

Contact

For any questions regarding this Privacy Policy, please contact: info@dantes.hr